Privacy Statement

J.G. van Dooren B.V. is responsible for the processing of personal data as set out in this privacy statement.

Contact details

• J.G. van Dooren B.V.
• www.vandooren.nl
• Achter de Watertoren 11
• 2182 DV Hillegom
• Tel
• info(ad)vandooren.nl

A.R. van Dooren is the Data Protection Officer of J.G. van Dooren B.V. He/she can be contacted at alex(ad)vandooren.nl

Personal data that we process

J.G. van Dooren B.V. processes your personal data because you use our services and/or because you provide them to us yourself. Your personal data is used by J.G. van Dooren B.V. for:

• Processing your order
• Processing your payment
• To be able to call or email you if this is necessary to perform our services
• To deliver goods and services to you

Below you will find an overview of the personal data we process:

• First and last name
• Gender
• Date of birth
• Place of birth
• Address
• Phone number
• Email
• Location details
• List of customer contact details via an app
• Bank account number
• Address GPS coordinates (for trip planning)

Sensitive personal data

We do not process any sensitive personal data about you.

Automated decision-making

J.G. van Dooren B.V. does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example, an employee of J.G. van Dooren B.V.).

J.G. van Dooren B.V. uses the following computer programs or systems:

• Transpas Enterprise (order entry, planning, invoicing, CRM, quotations)
• Salaris XPR (employee remuneration)
• Multivers (accounting)
• Microsoft Excel (planning)
• Microsoft Word (communication)
• Microsoft Outlook (email, calendar)
• PTV TLN planner (route planning)
• Teleroute (freight offers)
• TimoCom (freight offers)
• WordPress (website development)

Viewing, modifying, or deleting data

You have the right to view, correct, or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by J.G. van Dooren B.V. and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization specified by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@vandooren.nl.

To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Social Security Number (SSN). This is to protect your privacy. We will respond to your request as soon as possible, but

within four weeks. J.G. van Dooren B.V. would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data

J.G. van Dooren B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact us at info(at)vandooren.nl

• First and last name. Secured with Windows Server 2008 Security + Transpas Enterprise Security
• Address details. Secured with Windows Server 2008 Security + Transpas Enterprise Security
• Phone number. Secured with Windows Server 2008 Security + Transpas Enterprise Security
• Email address. Secured with Windows Server 2008 Security + Transpas Enterprise Security
• Location details. Secured with Windows Server 2008 Security + Transpas Enterprise Security
• List of customer contact details via the Van Dooren Transport app. Externally secured by WeBuildApps
• Bank account number. Secured with Windows Server 2008 Security + Transpas Enterprise Security
• Processing your payment. Secured with Windows Server 2008 Security + Transpas Enterprise Security + Rabobank Security + Multivers Security

Retention periods

J.G. van Dooren B.V. does not retain your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We apply the following retention periods for the following (categories) of personal data:

• First and last name > 7 years > Transport and Logistics services
• Gender > 7 years > Transport and Logistics services
• Date of birth > 7 years > Transport and Logistics services
• Place of birth > 7 years > Transport and Logistics services
• Address details > 7 years > Transport and Logistics services
• Phone number > 7 years > Transport and Logistics Services
• Email address > 7 years > Transport and Logistics Services
• Location details > 7 years > Transport and Logistics services
• Bank account number > 7 years > Transport and Logistics Services
• Address GPS coordinates (for route planning) > 7 years > Transport and Logistics services

Sale of data to third parties

J.G. van Dooren B.V. does not sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We enter into a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. J.G. van Dooren B.V. remains responsible for these processing operations.
 

Cookies, or similar techniques, that we use

J.G. van Dooren B.V. uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. J.G. van Dooren B.V. uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer customized content and advertisements.

You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via your browser settings. For an explanation

, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Cookies are also placed on this website by third parties. These are, for example, advertisers and/or social media companies. Below is an overview:

• Google Analytics. Name: _utma. Function: Analytical cookie that measures website visits. Retention period = 26 months